KB

KB10073: Cannot add HTML tags in content editor
AxCMS.net content editor strips down customly added HTML tags
KB10072: Content Editor does not work when using IE 9
Content Editor is not supported under IE 9 out-of-the-box, please use workaround.
KB10071: Edited meta tag group won't be applied on the associated pages
Explains why changed meta tag groups won't be applied to associated pages and shows how to apply groups.
KB10069: MS GUI appears in mixed German and English if the language in browser is set to Russian
Explains why MS GUI language is mix of German and English, and gives you a solution how to fix it.
KB10068: How to create a link selector programmatically
You can reuse an existing link selector (ManageLink) using a PageCall control and some tricks.
KB10067: Uploading big files using a Silverlight plug-in causes problems
Here you can find some tips how to increase a maximum file size problems
KB10066: Error while uploading a big file
Here are some tips how to upload big files to CMS
KB10065: List of the sites in top menu gets too long
You can list the sites in 3 columns with a simple CSS-modification.
KB10064: Does AxCMS.net produces XHTML-compatible pages?
AxCMS.net does not prevent you from creating XHTML compatible output.
KB10063: Using AxCMS.net with MacOS and Mozilla FireFox
There are difficulties using content editor in AxCMS.net 9.x with FireFox 3.x on MacOS X.
KB10062: Authentication for SMTP server in AxCMS.net
User authentication for SMTP server is not supported by AxCMS.net out-of-the-box, however there are some workarounds for this.
KB10061: Customizing ReleaseOverview page in MS
Customizing ReleaseOverview requires a workaround, which is described in this article.
KB10060: Sys.InvalidOperationException popup error is appearing in Management System
Silverlight ribbon is not shown and Sys.InvalidOperationException popup error window is appearing
KB10059: Translation does not translate some german words
Translation does not translate german words with umlaut character
KB10058: "File or directory not found" error returned by IIS 7
When you try to open an existing AxCMS page, you have "File or directory not found" error
KB10057: System.ServiceModel.CommunicationException under the Page Preview
A red Internal Error while accessing a page preview is probably caused by misconfigured WCF.
KB10056: Published pages and documents are not shown on MS main page
Managament System's main page contains the 'Pages' and 'Documents' section but no pages and documents are displayed there.
KB10054: Uploading images via WebDAV fails in AxCMS.net 9.2.
If you're getting an error message while trying to upload images via WebDAV while using 9.2, contact Axinom support team about possible patch.
KB10053: Error while adding long text
If you're getting a red error message while writing a too long text on a page, it can be caused by a missing bindingConfiguration element
KB10052: CryptographicException: Padding is invalid and cannot be removed
This exception is thrown if a new encryption key is generated due to appliaction pool recycling and view state cannot be decrypted. A solution is to set up a fixed machineKey.
KB10051: Blank page appears in MS while using IE8
If you suddenly get a blank page in MS using AxCMS.net 9.0, either upgrade to 9.1 or switch to the compatibiliy mode in IE.
KB10050: How to add categories in the database
This article explains how to add new categories via SQL.
KB10049: Publishing fails because of missing CmsSite.xml
If an error message is received during publishing or unpublishing of documents, Key TemplatesRootDir may not defined in the web.config of the PublishService or there is no CmsSite.xml under this path.
KB10048: Text looks in the text editor differently as in the preview mode
Put all the CSS formatting information into external CSS-files rather than directly into the template.
KB10047: Structure elements are shared between the pages on different sites, even if the users don’t have enough permissions
You could extend your structure elements with an additional parameter which makes the element instances unique to a particular site.
KB10046: How to get all users for a user group
Getting users of a group or groups for an user is done in similar way – through using AxUserAuthorizationAdapter class
KB10045: Publishing fails
If publishing fails, search for exception with additional information. You should also check check web.config - publishing configuration, file system permissions, max request size and request timeout.
KB10044: Changing type of the existing structure elements
If you change the type of a structure element from structural to static/dynamic in CmsSite.xml, current instances in the existing pages do not work as expected. To solve it you need to update them in the DB manually (AxStructureElement-table).
KB10043: AxLanguage translation does not work in Live System
If translations do not appear in live system, chances are high, that some configuration is missing.
KB10042: License file is not valid for current configuration
LiveSystemHostName in your web.config does not match with the domain which the license was issues for.
KB10041: Could not load the license XML.
Either you do not have a correct license file or you did not configure it correctly (web.config)
KB10040: AxCMS.net Installer throws errors
Be sure to run the installer As Administrator on Windows 7.
KB10039: CSV Export shows results as plain text in a popup window
Problems exporting CSV data into a file, because CSV-Export is not configured to open a Save Dialog
KB10038: Link to Live System is wrong
Explains how MS builds the links to the Live System (LS).
KB10037: Exception: Object reference not set to an instance of an object
This is the most often exception encountered.
KB10036: ASP.NET Validator Controls do not work on the client in FireFox
Due to the htmlConformance=Legacy ASP.NET Validator Controls do not work on the client side in FireFox.
KB10035: Categories out of sync
There are some cases when categories are out of sync. DB state and application state or MS vs LS.
KB10034: How to update the Sequence if creating new keys manually
If you are creating new objects with keys in the database manually don't forget to change the sequence tables accordingly.
KB10033: How to reset the version history
How to delete previously created versions of the pages and/or documents if you want to reset the history.
KB10032: Problems with Database Connections
This is the case when database connection is interrupted while trying to connect to the database.
KB10031: System.Security.SecurtyException
If the ExceptionPublisher is not configured correctly or there are no active ExceptionPublishers, an exeption occurs
KB10030: Text disappears if saving it after long time
If you are inserting content (text), make sure you save your work time to time.
KB10029: Dropdowns in filter are not wide enough
If you face layout problems regarding dropdown width.
KB10028: Error while publishing: Not all content elements are checked in
If a developer removes placeholders without first checking the content in such placeholders, an error while publishing may occur.
KB10027: The sites menu is empty
If you do not attach a page to the site
KB10026: ASP.NET framework cannot be configured for the virtual directories
If .NET framework is installed before IIS is, you may encounter problems
KB10025: Invalid column errors on Language Overview page
The Date and URL columns only exists for the default language and an error occurs while using another language
KB10024: Contact Module does not send emails as it should
If there are problems sending out emails via Contact Module
KB10023: Error 403 Forbidden
There is a exeption thrown while trying to call LS or MS
KB10022: DbQueryException: Incorrect syntax near ','
If the values of the resource managers in web-configs are empty, an error may occur
KB10021: Could not load type 'AxCMS.AxCMSweb.Global'
There may occur this error if wrong version .NET framework is installed or AxCMSweb.dll is not in bin directory
KB10020: Template styles are not loaded
Most common problem if you miss the styles
KB10019: ASP.NET Error: Version:v1.1.4322
There can be a wrong ASP.NET version configured for the virtual directories in IIS
KB10018: Could not load file or assembly 'System.Web.Extensions'
Make sure that you have installed AJAX extension 1.0
KB10017: Unknown operation 'operation'
This happens if a DLL implementing the operation cannot be loaded. One of the possible reasons is - a dependency is missing (e.g. WSE3)
KB10016: Parser error loading a template
Parser error is thrownbecause of the templates .dll-s are not in the right folders.
KB10015: System.ServiceModel.CommunicationException (multiple host headers in the IIS Site)
Indicates a problem with communication between Silverlight and its Service (WCF) in case of multiple host headers for the same IIS Web Site. This bug was fixed in 9.1.
KB10014: System.ServiceModel.CommunicationException
Usually indicates a problem in communication between client (Silverlight ribbon control) and server (Concept.svc WCF service).
KB10013: CreateApplication throws PRIMARY KEY violation during member import
If PRIMARY KEY violation exception occurs during member import
KB10012: FormatException: String was not recognized as a valid DateTime Exception at VotingModule
If the user is running under a different culture than the server and thus when the date is parsed in the user's session, an exception may occur while using Voting Module
KB10011: HTTP Error 403.1 Forbidden
Error is displayed if opening a page in Content editor or Live system
KB10010: Page.Header is not accessible from a Custom Editor for a Structure Element
If you try to access Page.Header, you cannot add anything to the Head-element of the ASPX-page, because In the Management System of AxCMS.net a master page approach is in use
KB10009: ArgumentException: , hexadecimal value , is an invalid character
when calling WebQueryService
KB10008: System.InvalidOperationException: Timeout expired
when using AuthenticationModule for protecting documents
KB10007: System.Net.WebException: The remote server returned an error: (401) Unauthorized
when publishing page, using Active Directory authentication for Management System.
KB10006: Maximum request length exceeded
Exception thrown if uploading big files.
KB10005: Request timed out
Exception thrown by executing some time consuming operation
KB10004: *.aspx not found when using asynchronous postbacks
"Page not found" error after asynchronous postback result when using ASP.NET AJAX on AxCMS
KB10003: "The page cannot be found" error returned by ASP.NET
If no AxCMS httpHandler in web.config is defined or httpHandler extension differs from actually used
KB10002: "The page cannot be found" error returned by IIS 5/6
When CMS extension in IIS Application Configuration is not mapped
KB10001: %1 is not a valid Win32 application
Exception when opening ASP.NET web site on x64 PC